Laramie County Community College - Laramie Campus

Conflict is everywhere – understanding how we manage conflict is crucial to achieving the best outcomes.  Successfully completing this Conflict Management course will enable you to:

· Understand your personal response to conflict and how to adapt to another’s conflict management style for a more collaborate approach to problem-solving.

· Explore both the destructive and productive conflict behaviors.

· Discover the reasons behind destructive responses to conflict and how to reframe those responses to be more positive.